Terms of service
Updated: 5 October 2026
Who we are
This shop is operated by Dawid Gazur, an individual, trading as AXVERK, at 48 Ashfield Avenue, Raunds, Northamptonshire, NN9 6DY, United Kingdom. Contact: info@axverk.com.
AXVERK is a trading name, not a limited company. We are not registered for VAT and do not charge VAT.
Scope
These terms apply to consumer purchases of physical products from our online shop. Our online checkout operates in English and pounds sterling and supports UK delivery and JAECOO Phone Locators and Deer Magnets to European destinations at £9 delivery per order, including mixed orders. Other international orders require prior email consultation, with availability, delivery service, cost and estimated transit time confirmed before payment. Custom design, CAD and manufacturing projects are reviewed individually and require a written scope, price and lead time before acceptance; sending an enquiry does not create an order.
Products and compatibility
Read the product description, variant and dimensions before ordering. Images show examples; small differences in colour, surface and hand finishing can occur. Described manufacturing characteristics do not remove your right to goods that are satisfactory, fit for purpose and as described.
The JAECOO 7 Phone Locator is an independent AXVERK accessory for the factory charging tray. Phone dimensions, camera bumps and cases can affect fit. Wireless charging depends on the vehicle, phone and case; universal compatibility or improved charging performance is not promised. Contact us about an uncertain setup before ordering. The phone is not included. AXVERK is not affiliated with, endorsed by or sponsored by JAECOO. The vehicle name identifies intended compatibility.
Ordering and payment
Select your product and variant, check the quantity and address, and review the complete order in checkout before using the final payment button. You can correct details before submitting. The payment methods available are displayed at checkout; a customer account is optional. Payment is due when placing the order.
We send an order confirmation by email. If we cannot fulfil an order or discover a material pricing error, we will contact you rather than substituting a product or changing the agreed price without your consent. Any order we cannot fulfil will be refunded. Keep the order confirmation and a saved or printed copy of these terms.
Prices and delivery
The checkout shows the total price, including applicable taxes and delivery charges. Standard UK delivery is currently included (£0), including Northern Ireland, Highlands and UK islands. We do not retrospectively add a regional surcharge.
Standard products are made to order, with 5–7 working days' preparation before dispatch. For standard UK orders, Royal Mail Tracked 48 transit is additional and normally aims at 2–3 working days, with postcode exceptions and no guaranteed arrival date. See our Shipping Policy for details. For JAECOO Phone Locator and Deer Magnet orders to Europe, including mixed orders, standard delivery is £9 per order and international transit is additional to preparation. Other international orders use the delivery arrangements agreed in your individual quote. Import VAT, customs duties and carrier handling fees may be payable separately by the recipient and are not included in the checkout total, unless expressly agreed otherwise before payment. A different delivery arrangement or lead time must be agreed before ordering. Where no different delivery time has been agreed, delivery is due within 30 days.
Cancellation, returns and problems
Standard online shop products remain subject to the statutory right to cancel even when produced after you order. Tell us within 14 days after delivery and return within the following 14 days. The direct return cost is yours for a change of mind; reasonable return costs for faulty, damaged or incorrect goods are ours. The Returns and Refunds Policy sets out the process, refund timing and optional cancellation form.
A cancellation exception may apply to goods genuinely made to your individual specifications or clearly personalised. We will identify this before a bespoke order is agreed. It does not exclude rights concerning faults or misdescription. If something is wrong, contact info@axverk.com with your order details.
Responsibility and disputes
We remain responsible for the goods until they are delivered to you or someone you nominate, subject to applicable law. Nothing in these terms excludes liability that cannot legally be excluded, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.
Please contact us first so we can try to resolve a complaint. These terms are governed by the law of England and Wales, without removing mandatory protections available where you live or your right to bring proceedings in the courts available to you as a consumer.
Privacy and changes
Our store is hosted by Shopify. Shopify processes data when you visit or purchase, including through enhanced services using your interactions with this store, other merchants and Shopify. Data is shared with Shopify and service providers that may be in other countries. Shopify Network Intelligence is enabled. Our Privacy Policy explains these services, consent choices and rights, and links to Shopify's Consumer Privacy Policy and privacy portal.
Our Privacy Policy explains how personal data is used. Changes to these terms apply to future orders; the terms applicable when you place an order continue to govern that purchase.